This Privacy Policy explains how FFSdigital collects, uses, stores, and protects personal information provided by clients and website visitors. By accessing our website, purchasing services, or communicating with us, you agree to the terms described below. We respect confidentiality, value secure data handling, and ensure that all personal information is processed solely for operational and service-related purposes.

We may collect personal data including names, email addresses, business details, system access credentials for integration purposes, project requirements, payment details, and communication records. This information is used to deliver digital services, automation setups, technical support, and ongoing improvements to our products. All data is stored securely using encrypted systems and never shared with third parties unless required for project completion or legally obligated.

Personal information is used strictly for:
• service delivery, project execution, system integration and automation setup;
• communication regarding updates, progress reports, technical requests or onboarding;
• billing, invoicing, refunds, account management and payment verification;
• analytics and internal productivity improvement to enhance service quality;
• account-related notifications, security alerts or authorization processes;
• compliance with legal obligations, fraud prevention and dispute resolution.

We may also collect technical information automatically through cookies, analytics tools and platform performance tracking. These may include IP addresses, session data, device type, browser version and behavior patterns on our website. This information helps us optimize user experience, improve service infrastructure and maintain security. You may disable cookies in your browser settings; however, doing so may affect website functionality.

We do not sell, trade or commercialize client information. Access to personal data inside FFSdigital is strictly limited to authorized team members involved in project delivery, billing or support. External service providers (payment gateways, integration platforms or cloud systems) may receive necessary technical information only to complete contracted operations and are required to maintain confidentiality.

You have the right to request access, correction, update or deletion of your personal data at any time, as well as the right to withdraw consent for data processing when technically and legally possible. Data may be stored for the duration of our collaboration and, if required, beyond completion for accounting, legal or security purposes. Sensitive access credentials used for automation implementation may be deleted upon project completion at the client’s request.

If you wish to modify or remove stored information, request access logs, or raise a privacy-related concern, you can contact us directly using the support details provided on our website. We respond to privacy inquiries within 5–15 business days depending on the complexity of the request. In cases of system updates or regulatory changes, this Privacy Policy may be adjusted, and the most recent version will always be available publicly.

By continuing to use FFSdigital services, automation solutions, and online resources, you acknowledge that you have read, understood, and accepted the terms outlined in this Privacy Policy.